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View Full Version : "Installation directory must be on local hard drive." Bug



Red.e2
08-19-2014, 03:11 PM
Hello,

I'm having an issue with trying to install the RTSTS application. I get a message saying the following when selecting the default installation location: "installation directory must be on local hard drive". Considering that I'm installing on the local hd, I shouldn't be getting this message... so...

Has anyone seen this issue before?

I'm unsure what is causing this issue, but here is a few details about my system that could potentially help troubleshoot the issue:

1) I have full admin rights on the system
2) 3 total hard drives (trying to install on main HD [C:])
3) There really isn't anything special I've been doing on this system. I'm pretty computer savy... so not sure why this program can't detect my HDs as local HDs?

DXdiag specs that seem to be relevant:

------------------
System Information
------------------
Time of this report: 8/19/2014, 19:00:26
Machine name: 324321512
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: English (Regional Setting: English)
System Manufacturer: ASUS
System Model: All Series
BIOS: BIOS Date: 12/13/13 17:57:16 Ver: 12.03
Processor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
Memory: 16384MB RAM
Available OS Memory: 16322MB RAM
Page File: 3244MB used, 29397MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode


------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 119.6 GB
Total Space: 238.4 GB
File System: NTFS
Model: Samsung SSD 840 EVO 250GB ATA Device

Drive: E:
Free Space: 1863.5 GB
Total Space: 1907.7 GB
File System: NTFS
Model: WDC WD2003FZEX-00Z4SA0 ATA Device

Drive: F:
Free Space: 1076.1 GB
Total Space: 1907.7 GB
File System: NTFS
Model: WDC WD2003FZEX-00Z4SA0 ATA Device

Drive: D:
Model: TSSTcorp CDDVDW SH-S223Q ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 05:19:21, 147456 bytes

Any help would be appreciated. If you need any further details, please let me know.

Thanks!

Red.e2

Red.e2
08-20-2014, 01:32 PM
My apologies - must of been an OS bug and not a program bug itself. Even with administrator rights, I couldn't install this application without forcing an administration mode via command prompt. Any notes can be found from this tutorial (just in case anyone else runs into this silly issue).

https://www.youtube.com/watch?v=eNude6epT7M

Silencer
08-20-2014, 08:29 PM
Thanks for letting us know!