Stat tracking not working for my Emerald Character

Seems to work fine for my Connery toon but when I log on with my Emerald Toon.... nothing. No auto track.... no session stat updates. Does this have anything to do with the API issue on Emerald I have seen in some of the posts or is there something I need to do on my end to get my Emerald Character session stats to work?
Thanks

It's DGC's websocket API causing the issue. There's nothing you or we can do unfortunately. They should be aware of the problem though.