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  1. #1

    Failing to update to newest Beta (since the stop from 9 to beta 10)

    Hey there,

    since the new beta 10 i have problems updating the client.

    Every time a update is available and I try to install it the following error is shown:

    The Original including the german errors:
    An error has occurred: Filename :C:\Program Files (x86)\Recursion\RealTimeStatTracker\RTSTUpdater.ex e, Arguments: -r -m "RTST" -x "rtst_run_dx64" -s "C:\Program Files (x86)\Recursion\RealTimeStatTracker\temp" -p "C:\Program Files (x86)\Recursion\RealTimeStatTracker" -d "C:\Program Files (x86)\Recursion\RealTimeStatTracker\temp\pending.d ata" -k x381xlfi4011n -e "C:\Program Files (x86)\Recursion\RealTimeStatTracker\RTST.exe"
    Das System kann die angegebene Datei nicht finden
    translated into english:
    "Das System kann die angegebene Datei nicht finden" - The System can't find the requested file

    The Error sometimes changes, but every time it has to do with RTST.exe and the RTSTUpdater.exe


    Is there a way to fix this?


    Br
    Stimmenhotel
    Last edited by Stimmenhotel; 02-21-2015 at 03:29 AM.

  2. #2
    I can't even start the tracker anymore, after a few seconds the error shows up and after clicking Quit/Continue the client crashes.
    If i take the files from the "temp" folder into the right folders, it wont work either (had worked for 10.1.8 update).

    Is there a way to get the latest version as a installer?

  3. #3
    Quote Originally Posted by Stimmenhotel View Post
    I can't even start the tracker anymore, after a few seconds the error shows up and after clicking Quit/Continue the client crashes.
    If i take the files from the "temp" folder into the right folders, it wont work either (had worked for 10.1.8 update).

    Is there a way to get the latest version as a installer?
    Have the same problem. Clicked new update popup and after that tracker crashed and now right after starting I have "StatTracker has stopped working"

    here is a screenshot of it

    Name:  0f5wVu2.jpg
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Size:  18.3 KB

    Windows 8.1 x64
    Last edited by sparr; 02-21-2015 at 07:00 AM.

  4. #4
    Stat Tracker Development Team
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    Sparr, can you go under the install directory and delete user.config to see if that fixes it?

    Quote Originally Posted by Stimmenhotel View Post
    translated into english:
    "Das System kann die angegebene Datei nicht finden" - The System can't find the requested file

    The Error sometimes changes, but every time it has to do with RTST.exe and the RTSTUpdater.exe
    Can you verify RTSTUpdater is present in the install folder?
    Last edited by Silencer; 02-21-2015 at 09:16 AM.

  5. #5
    I've deleted user.config - gave nothing.
    Uninstalled previous install, installed from provided file in different directory (default in new installer "RecursionTracker", previous was "RealTimeStatTracker") - still the same, the same error with windows error "Application has stopped working".

  6. #6
    i am running 10.1.8 again.
    Opted out of the beta updates.

    Right now, there is no RSTSUpdater.exe present in the folder.

    Had the same problem with the update to 10.1.8 too.
    But i found a betaupdate.exe installer inside the app folder that has installed without problems.

    If you want to see it yourself, we can make a teamviewer session.

  7. #7
    Stat Tracker Development Team
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    Join Date
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    Is there any under the temp folder? Do you have anti-virus software? If so could you try re-installing the program with it disabled? With 10.1.7 we had an issue where one AV would flag RTSTUpdater as a false positive, but that should be fixed with 10.1.8.

  8. #8
    Oh wait!
    that could be it....
    I use Avast and had it running in the Game-/Silentmode the whole Time >.<
    I am trying it right now

  9. #9
    Stat Tracker Development Team
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    Join Date
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    Quote Originally Posted by sparr View Post
    I've deleted user.config - gave nothing.
    Uninstalled previous install, installed from provided file in different directory (default in new installer "RecursionTracker", previous was "RealTimeStatTracker") - still the same, the same error with windows error "Application has stopped working".
    I have recreated your error and am working on a fix now.

  10. #10
    Great!

    Can't wait for it. It's so dull to play PS2 without yours tracker

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