Error: "Could not connect"

[dicepart]

A few days ago, I installed Recursion Real Time Stat Tracker. When I double-click on the icon, the login screen appears, but in red text above "Login" field, it says "Could not connect". I cannot log in (probably due to "Could not connect"); when I try to create an account (if the forum login is separate from the program login) it recognizes my login as having already been created.

To troubleshoot, I have done searches and looked through the forums.
I have done the following:

1) Restarted computer
2) Ran .exe as "Run as Administrator"
3) Allowed all six programs in the \Recursion\RecursionTracker through the Windows Firewall as an "allowed app"

I have logged on to Planetside 2, and no one has reported that Recursion Real Time Stat Tracker's servers are down.
What can I do to further troubleshoot?