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Thread: Crash issues

  1. #11
    Stat Tracker Development Team
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    Were these fresh installs of 8.1 or upgraded from windows 8?

  2. #12
    Sinist
    Guest
    Same problem for me Silencer.

    I had Windows 8 and upgraded to Windows 8.1 if that helps.

    I checked to make sure .NET was installed or needed repairing, everything was fine.

    As soon as I goto start a session it crashes within 5 second

  3. #13
    Sinist
    Guest
    I can create a session that goes back in time and it will show my stats but when I click "resume" session it will crash in around 5 seconds. So basically any kind of "Real time" tracking crashes the program.

  4. #14
    Sinist
    Guest
    I tried to run in Debug mode but I am not seeing the list of API calls, where should I be looking?

  5. #15
    Sinist
    Guest
    Apilog 2/18/2014 7:10:43 PM 1 character/?name.first_lower=sinist&c:show=character_id
    2/18/2014 7:10:44 PM 1 single_character_by_id/?character_id=5428010618038784561&c:resolve=outfit
    2/18/2014 7:10:48 PM 2 characters_world/?character_id=5428010618038784561&c:show=world_id
    2/18/2014 7:10:48 PM 3 characters_online_status/?character_id=5428010618038784561

  6. #16
    Sinist
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    Apilog 2/18/2014 7:10:43 PM 1 character/?name.first_lower=sinist&c:show=character_id
    2/18/2014 7:10:44 PM 1 single_character_by_id/?character_id=5428010618038784561&c:resolve=outfit
    2/18/2014 7:10:48 PM 2 characters_world/?character_id=5428010618038784561&c:show=world_id
    2/18/2014 7:10:48 PM 3 characters_online_status/?character_id=5428010618038784561

    Programlog
    Getting player json
    Populating weapons for this player...
    Weapons populated
    ... Player created
    Update Weapons text field started...
    ...Update Weapons text fields ended
    Update Weapons text field started...

  7. #17
    Stat Tracker Development Team
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    Is there any error message its actually giving you when it crashes? We're working on getting a fix out but being unable to recreate the issue slows us down. Our real-time connection method works a little differently than past events and we think the issue is there. This issue has moved to the top of our priority list. Thank you for the information.

  8. #18
    Sinist
    Guest
    I went into "Turn Windows Features On and Off" and made sure that every sub-option for the NET framework was enabled like the Windows Communication Foundation and all the TCP authentication junk that is usually turned off in a regular Windows install. I thought maybe you guys were using some kind of legacy or obscure SDK API call in one of those features.

    But it's still crashing so you guy's can rule that out.

    There is no error other then the program divided by zero and that Windows is checking for a solution.

  9. #19
    Stat Tracker Development Team
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    Can you guys try going to Options-Tools-Configure and pressing the big button next to Volume? This plays a sound. Does this work?

    Can you then try going to Tools-Options and uncheck Use Sound? Then try starting a session?

  10. #20
    Ves
    Guest
    Pressing the big button next to volume didn't play a sound for me, and ended up crashing. However, unchecking sound and then starting a session worked fine. I didn't crash doing that.

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